Privacy Statement

Calstatestore.com is comprised of various web pages owned by Aztec Shops Ltd and operated by the SDSU Bookstore on the campus of San Diego State University ("SDSU"). We have established this Privacy Policy and are providing it to you so that you can understand the manner in which we collect and use your information and the efforts we use to protect it. Please note that this policy is for calstatestore.com; it does not apply to other sites that you may link to from our site. Please check the privacy policies on those sites for more information.

Business Information

The SDSU Bookstore is a non-profit retail college store located in San Diego, California, in the United States of America. The SDSU Bookstore serves students, faculty, and staff at SDSU and serves the SDSU community from San Diego, the country, and around the world. Please address any correspondence in regards to privacy to our main store address below:

SDSU Bookstore
ATTN: Privacy Issues
San Diego State University
5500 Campanile Dr.
San Diego, CA 92182-1701

Personal Information Collected

The SDSU Bookstore and Aztec Shops, Ltd. recognize the need for consumers to control the use and management of personal information. By personal information we mean information that can be used to identify or contact an individual. This can include first and last name, physical addresses, e-mail addresses, and phone numbers. If you are visiting the Website to browse merchandise or find information about our business or our products, you do not need to provide any personal information. If you decide to make a purchase, however, we do collect this information so that we can provide you with the product or service you requested and so that we can contact you with information regarding your order.

Automatic Information Collected

The Website makes use of various technologies to collect information about types and versions of internet browsers used when accessing the Website. This information, and information about internet IP addresses, as well as date and time web pages are visited is stored in various security and traffic logs. We review these logs, using statistical analysis, in an effort to track and predict traffic patterns and estimate resource needs. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or illegal conduct we do not trace specific user sessions.

Personal Information Use

The SDSU Bookstore and Aztec Shops, Ltd. use personal information provided by you so that we can service your order. We will not sell or trade your information to unrelated third parties. When you submit an order you will receive an e-mail confirmation from our system. As your order status changes you may also receive notifications via e-mail or phone. These notifications are considered part of our service and may not be disabled. We may also periodically send you e-mail notifications concerning products or services offered by us. Any such notification will include instructions for opting out of future mailings.

Third Parties

We do partner with other third parties to provide various products and services. When you sign up for these services or products we will share required personal information that is necessary for the third party to provide the product or service to you. We take reasonable steps to ensure that these third parties are obligated to protect your information on our behalf. It is against our policy to sell or trade information collected online without consumer consent. We may, however, release personal information if we are legally required to do so. If we are legally compelled to release information to a third party, the SDSU Bookstore and Aztec Shops, Ltd., may or may not notify you of this release. Notification will be at the discretion of the SDSU Bookstore and Aztec Shops, Ltd. and will be based on the nature and conditions surrounding the release of information.

Children

The Website is targeted to CSU Staff and as such is not meant to attract children. We do not intend to collect personal information from anyone we know to be under thirteen years of age. If you are the parent or guardian of a child under thirteen years of age and believe that your child has disclosed personally identifiable information to us, please contact us so that we may remove the child's information.

Supplemental Technologies

The Website uses cookies, session identifiers, JavaScript(tm), and browser detection technology to provide consumers with a more pleasant online experience. Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling them, especially in the case of JavaScript(tm), may prevent you from viewing some web pages. Note that the cookies we use do not place any personally identifiable information on your computer.

Confidentiality and Security

The SDSU Bookstore and Aztec Shops, Ltd. take reasonable steps to ensure that your information is protected. The Website uses industry standard Secure Sockets Layer (SSL) encryption when collecting your personal information. The Website is hosted in a data center which makes use of multiple levels of redundant firewalls and database encryption to protect information. Internally, we limit access to your information to those employees or agents who we believe have reasonable need to use the information to provide products or services to you, or to perform their jobs.

Notifications

When your order is placed on the Website we will send you an e-mail notification. When your order status changes you may also receive notifications via e-mail. These notifications are considered part of our service and may not be disabled. We will send the e-mail but we cannot guarantee delivery. You are responsible for providing a valid e-mail address and for updating it when your address changes. The SDSU Bookstore and Aztec Shops, Ltd. may, depending on the importance and urgency of the notification, choose to contact you via telephone or postal mail. When doing so we will use the phone number and/or address associated with your account or transaction.

Compliance

If you have any questions or concerns about this policy please contact us using the information provided below: